Privacy Policy
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eSigns.com is owned and operated by Digital Room, LLC. (together, “Digital Room,” "we", "us" or "our"). We understand the importance of protecting the privacy of its users. This Privacy Policy applies to the Personal Information we collect, use, and disclose on eSigns.com (the "Site"), as well as information that we may collect both online and offline via other means, as described below. Employees, contractors and job applicants who reside in states with applicable privacy laws receive a supplemental privacy notice that applies to their relationship with Digital Room in the context of their employment or job application. In the event of any conflict with this Privacy Policy, the terms of the supplementary employee notice will control. If you do not agree with the terms of this Privacy Policy, please do not use the Site or any services offered through the Site. When we use the term "Personal Information," we mean information that relates to an individual who is directly or indirectly identifiable. This Privacy Policy is designed to comply with the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, “CCPA”), and other applicable US state privacy laws, including those of Virginia, Colorado, Connecticut, Utah, Iowa, Indiana, Tennessee, Montana, Oregon, Texas, Delaware, New Hampshire, New Jersey, Nebraska, Minnesota, Maryland, Kentucky, and Rhode Island, as well as any other state privacy laws that may be in effect from time to time (collectively, “State Privacy Laws”). If you are a resident of California or another state with applicable privacy laws, please read our Privacy Notice at Collection below for additional disclosures relevant to you. Minors We do not knowingly allow any users under the age of 16 to use or otherwise access the services of the Site. We do not seek any Personal Information (or any information at all) from any persons under 16 years old. Because we do not intentionally collect any information from children under the age of 16, we also do not knowingly share or disclose such information to third parties. If you are under 16 years old, you may not use the Site. We do not knowingly sell or share the Personal Information of consumers under the age of 16, and we do not process Personal Information of consumers between the ages of 13 and 16 for purposes of targeted advertising without affirmative authorization. If you have reason to believe that a child under the age of 16 has provided us with information, please contact us at info@eSigns.com How We Collect and Use Your Information We collect information in order to provide the Site and its services to our users, improve the user experience and to communicate with users about the Site and its services and for other business purposes. The information we collect from users will depend on a user's particular interaction with the Site. For example, the information we collect from users who solely navigate the Site will differ from users who create an account/profile and/or transact for services through the Site. Different portions of this Privacy Policy may apply to users at different times.
Certain of our business contacts may also supply us with identifiers or similar information such as their name, address, email address and telephone number.
Log Files. For all users of the Site, the Site's web server uses an extended log file format, which captures the date and time of visit, referring address (location from which a visitor comes to the Site), type of Internet browser, and visitor's IP address (each computer that connects to the Internet is assigned a unique number, an IP address, for identification purposes). The log file does not capture a user's email address. Cookies. A cookie is a series of data characters that, when programmed into a website, is placed by the web server into the browser's application folder on your computer. Once placed onto your machine, the cookie will allow the website to "recall" you as a unique individual. The Site uses cookies to personalize information for certain segments of its customer base. In some instances, cookies are also used to associate individual customers with their information profiles where users have elected to create such a profile. For example, through the use of cookies, the Site can "recall" your user ID when you login to the Site on your computer. Should you choose to do so, cookies can be removed from your hard drive and certain web browsers can be set so that cookies are not used or saved. Please check with your browser provider for more information on removing cookies. Cookie information may allow us to determine things like the URL of the website you visited before coming to this website, the type of browser or mobile device you are using to access the Site, your IP address, language, approximate geographic location, and time zone. We, and/or our authorized third-party service providers may automatically collect this information when you access and use the Site through the use of electronic tools like log files and cookies. We use this information to troubleshoot, administer the Site and its services, analyze trends, gather demographic information, comply with applicable law, and cooperate with law enforcement activities. We may also share this information with our authorized third-party service providers to measure the overall effectiveness of our online tools, content, and programming. While you may decline to provide certain information to us, it may render you unable to access certain services and features offered through the Site. By making a purchase on the Site, you consent to our providing your Personal Information to our services providers and such third parties as we determine is necessary to process your transaction, such as credit card companies and banking institutions used to process the transaction. You also have the ability to access and change the Personal Information that you have provided to us when you use certain features on the Site. Sensitive Personal Information We may collect information that is considered “sensitive” under applicable State Privacy Laws, including the CCPA, such as payment card or other financial information. When we do so, we use such information. When we do so, we use such information only for only for purposes permitted under applicable law, such as to perform the services or provide the goods requested by you and to resist malicious, deceptive, fraudulent or illegal actions. We do not process sensitive Personal Information for purposes of inferring characteristics about you. Where required by applicable State Privacy Laws, we obtain your consent before processing sensitive Personal Information or provide you with the ability to opt out of such processing. Do Not Track and Global Privacy Control Signals We recognize and honor Global Privacy Control (“GPC”) signals as a valid opt-out request where required by applicable State Privacy Laws. When we detect a GPC signal from your browser, we will treat it as a request to opt out of the sale or sharing of your Personal Information and of targeted advertising, to the extent applicable under the laws of your state of residence when you are using that browser. For more information about GPC, please visit https://globalprivacycontrol.org. Use of Information The user information (including Personal Information) collected on the Site is used to process requests, to fulfill orders, for customer service, to market and improve our products and services, to customize your experience on the Site, and to contact you with updates to the Site and other information. We may also use your information to provide you with information we believe may be of interest to you. If you do not wish to receive marketing information, email us at unsubscribe@eSigns.com. Email messages will also provide you with an opportunity to opt out of receiving this information. Please note, changes to your preference may not be effective immediately. Business contact information will be used to communicate with you and for our everyday business purposes, such as to request or provide products and services. Disclosure of Information We do not disclose any user information obtained through the Site to third parties, unless one of the following circumstances apply: Please contact us at the address below for any additional questions about the management or use of user information. Links The Site may contain links to third party websites. Please be aware that we are not responsible for the privacy practices of such third-party sites. We do not exercise control over third party websites displayed as search results or links from within the Site and these third-party websites may place their own cookies or other files on your computer, collect data or solicit Personal Information from you. As such, we encourage our users to be aware of this fact when they leave our website and to read the privacy policies or statements of each and every website that they visit which collects personally-identifiable information. This Privacy Policy applies solely to information collected on the Site. Security We have established security measures that are designed to protect Personal Information in our control from unauthorized or illegal access, destruction, use, modification or disclosure, appropriate to the nature of the Personal Information. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we employ security measures designed to protect data, we cannot guarantee the security of any information transmitted to the Site and are not responsible for the actions of any third parties that may receive any such information. Password-protected areas of the Site can be accessed only with a valid password. Each password owner is responsible for keeping the password confidential and safe. For Users Outside of the United States Only The Site is hosted on servers located in the United States. If you are a user accessing our websites from the European Union, Australia, Asia, or any other region with laws or regulations governing personal data collection, use, and disclosure, that differ from United States laws, you are transferring your personal data to the United States which may not have the same data protection laws as such other regions. By providing user information through the Service, you are consenting to the transfer of your information to the United States for processing and maintenance in accordance with this Privacy Policy and the Terms & Conditions. You are also consenting to the application of United States law in all matters concerning the Site and any services offered or provided therefrom. Privacy Notice at Collection Applicable State Privacy Laws, including the CCPA, require us to provide certain disclosures before our collection of personal information. This notice contains disclosures required by the CCPA and other applicable State Privacy Laws, is relevant to residents of states with comprehensive privacy legislation, and applies to the collection or other use of “personal information” and “sensitive personal information” that is subject to such laws. Consumers with disabilities may access this notice by contacting us using the information provided below. In the past 12 months, we have collected the following categories of personal information about consumers from the categories of sources listed above under the heading “How We Collect and Use Your Information”. We do not sell personal information as the term “sell” is traditionally understood (i.e., an exchange for money); however, we may disclose personal information to advertising partners and others in ways that are considered a “sale” of information under the CCPA, “sharing” for purposes of cross-context behavioral advertising, or “targeted advertising” as defined under other applicable State Privacy Laws. As discussed below under “Data Subject Rights,” you have the right to opt out of any such “sale,” “sharing,” or “targeted advertising” of your personal information.
Data Subject Rights Under State Privacy Laws Depending on your of residency, you may have certain data subject rights under applicable privacy laws in your jurisdiction. These rights vary by state and country, but they may include the right to: (i) request additional disclosures about the Personal Information we collect, use, and disclose, i.e., a Right to Know (Categories of Information); (ii) request a copy of your Personal Information in a portable and readily usable format, i.e., the Right to Access or Data Portability; (iii) request deletion of your Personal Information, i.e., the Right to Delete; (iv) request the correction of inaccurate Personal Information, i.e., the Right to Correct; (v) opt out of the “sale” or “sharing” of Personal Information, targeted advertising, or automated profiling that produces legal or similarly significant effects, i.e., the Right to Opt Out; (vi) the right to appeal a denial of a data subject rights request; and (vii) non-discrimination or non-retaliation for exercising any of these rights. We will not discriminate against you for exercising any of these rights, for example, by charging a different price or denying goods or services. However, we may charge a different price or rate or provide a different level or quality of goods or services when that difference is reasonably related to the value provided to us by the data. How to Exercise Data Subject Rights If you wish to exercise any of these rights, please email pirequest@eSigns.com with the phrase "Data Subject Rights" in the subject line or you can complete this web form. We will review your requests and respond accordingly. The rights described herein are not absolute and we reserve all our rights available to us at law in this regard. Additionally, if we retain your Personal Information only in de-identified form, we will not attempt to re-identify your data in response to a Data Subject Rights request. If you make a request related to Personal Information about you, we will need to verify your identity. To do so, we will request that you match specific pieces of information you have provided us previously, as well as, in some instances, provide a signed declaration under penalty of perjury that you are the consumer whose Personal Information is the subject of the request. If it is necessary to collect additional information from you, we will use the information only for verification purposes and will delete it as soon as practicable after complying with the request. For requests related to particularly sensitive information, we may require additional proof of identification. If you make a Data Subject Rights request through an authorized agent, we will require written proof that the agent is authorized to act on your behalf. In addition, we will ask you to either (1) verify your identity directly with us in the manner described above or (2) directly confirm with us that you have provided the agent permission to make the request on your behalf. We will process your request within the time provided by applicable law. Right to Appeal If we deny your data subject rights request in whole or in part, you have the right to appeal that decision but resubmitting your request. We will review your appeal and respond within the time period required by applicable State Privacy Laws (typically 45 to 60 days). Our response will include an explanation of any action taken or not taken in connection with the appeal, including a written explanation of the reasons for the decision. If your appeal is denied and you believe the denial is in violation of your rights under applicable law, you may contact your state attorney general to submit a complaint. California Shine the Light If you are a California resident, you have the right to request information about how we share certain categories of Personal Information with third parties. California law gives you the right to send us a request at a designated address to receive the following information: We may provide this information in a standard format that is not specific to you. The designated email address for these requests is pirequest@eSigns.com. LEGAL DISCLAIMER This Site operates "AS-IS" and "AS-AVAILABLE," without warranties of any other kind. We are not responsible for events beyond our direct control. This Privacy Policy is governed by the laws of the State of California, excluding conflicts of law principles. Any legal actions against us arising out of or related to the Site or any services offered or provided therefrom must be commenced in the county of Los Angeles in the state of California in the United States of America. Contact Us: Your Feedback Is Always Welcome We welcome your comments and questions about our privacy policy – or anything else you might want to talk about. Feel free to contact us, including by emailing info@eSigns.com with the phrase "Privacy Policy" in the subject line. You may also call us toll-free at 1-800-494-5850. Changes to the Privacy Policy We reserve the right to amend this Privacy Policy at any time with or without notice. Any changes will be posted on this page. We encourage you to check this page regularly. If you provide information to us, access, or use the Site in any way after this Privacy Policy has been changed, you will be deemed to have unconditionally consented and agreed to such changes. The most current version of this Privacy Policy will be available on the Site at all appropriate times and will supersede all previous versions of this Privacy Policy. |
Data Subject Rights
Privacy Request
You may have certain rights with respect to the personal information we collect and process. These rights vary by state and country and depend on your residency. These rights are not absolute and we reserve all of our rights available to us at law in this regard. Please complete the below form to exercise one of your data subject rights, where applicable. We will process your request within the time provided by applicable law.